FAQs
Welcome to Bathing Mobility Advisory Service Ltd’s Frequently Asked Questions (FAQs) page. Here, you’ll find answers to our most commonly asked questions, designed to help you make informed decisions about our bathing mobility solutions. If you need further assistance, please contact us directly—we’re here to help!
Product Types
What types of bathing mobility aids do you offer?
Bathing Mobility Advisory Service Ltd offers a wide range of bathing mobility aids tailored to meet different needs and preferences. Our products include:
- Walk-in Bathtubs: Featuring low entry thresholds, comfortable seating, and easy-to-use controls for a safe and enjoyable bathing experience.
- Bath Lifts: Battery-operated devices designed to assist with safely entering and exiting the bath.
- Shower Chairs and Benches: Perfect for those who prefer showers and need stability and support.
- Grab Bars and Rails: Available in various styles, including wall-mounted, suction cup, and floor-to-ceiling designs, our grab bars enhance bathroom safety and accessibility.
Each product is carefully selected with comfort, quality, and safety to suit individual user needs.
How do I know which bathing mobility aid is right for me?
Choosing the right aid depends on your specific mobility needs and the layout of your home. Here’s how we can help:
- Our experienced advisors will evaluate your individual requirements and bathroom configuration.
- We provide personalised recommendations during our free home visit to ensure you select the most suitable solution.
- Factors such as safety, ease of use, and personal preferences will be considered.
Need assistance? Call us to book a free consultation today!
Do you offer customisable solutions?
Absolutely. We can tailor our products to match your specific requirements. From adjustable sizes and styles to bespoke features like right-hand or left-hand door configurations, we ensure that your bathing solution fits your home and lifestyle perfectly.
Services & Delivery
What areas do you serve?
Our service areas include: Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire, Northamptonshire, Warwickshire, West Midlands, Worcestershire, Scotland.
If you’re unsure whether we cover your location, please contact our team for confirmation!
Do you deliver and install the products?
Yes, we offer a complete end-to-end service, including:
Delivery: Products are delivered directly to your home.
Installation: Our expert team will set up your bathing mobility aid, ensuring it’s safe and ready to use.
Rubbish Removal: We’ll remove any old bathroom fixtures and installation debris, leaving your space clean and ready to enjoy.
We aim to make the process as hassle-free as possible for you.
How does the installation process work?
Our installation process is comprehensive and straightforward:
Schedule an installation date that suits your availability.
Our professional fitters will carefully install your chosen product.
Once installation is complete, they’ll walk you through how to use it and provide guidance on safe operation.
Installations generally take 1 to 3 days, depending on the project’s complexity. Rest assured, we’ll minimise disruption to your home during this time.
Do you offer financing or rental options?
Yes, we understand that affordability is important, which is why we provide flexible payment options, including:
- Financing Plans: Spread the cost over manageable instalments.
- Rental Options: Ideal for short-term needs or temporary mobility requirements.
For details on eligibility and terms, please contact our support team.
What is your return policy and warranty?
We stand behind the quality of our products and services:
- Returns: Products can be returned in their original condition within 14 days. Customised items may be subject to additional conditions.
- Warranty: All products come with a manufacturer’s warranty, typically lasting up to 10 years. Installations are covered by a 1-year workmanship guarantee.
For full terms, please reach out to our customer service team.
Can I schedule a home visit for a product demonstration?
Certainly! We offer free home visits where our specialists will:
- Evaluate your individual needs.
- Measure your bathroom space.
- Provide expert recommendations and a personal quote.
This visit is obligation-free and designed to help you make the best decision. Schedule your appointment by calling us today or using our online booking form.
Contact Us Today!
If you didn’t find the answer you were looking for, feel free to get in touch with us. At Bathing Mobility Advisory Service Ltd, we’re committed to providing accessible, safe, and high-quality bathing solutions tailored to your unique needs.